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Knowledge base
Booking Centres - Base Operations
How to Make a Booking
8
How to make an accommodation booking
How to make an activity booking
How to make a car hire booking
Multi Booking Itineraries
Adding Bookings to Itineraries
See all 8 articles
Bookings Management
7
Editing Bookings
Notes, Flags & Emails
Guest Self Service
Online Cancellations & Modifications
Cancelling Bookings
See all 7 articles
For Operators
Accommodation Operators using a Channel Manager
10
Business Setup
Property and Rate Setup
Cancellation & Modification Policies
Channel Manager Mapping
Images
See all 10 articles
Tour/Ticket Operators - Partner Connected
7
Joining the Bookeasy Network
Partner Connections
Rezdy Connections Webinar - February 2022
Cancellation & Modification Policies
Images
See all 7 articles
Accommodation Operators - Self Managed
14
Business Setup
Property & Rate Setup
Cancellation & Modification Policies
Editing Rates
Availability
See all 14 articles
Tour/Ticket Operators - Self Managed
13
Business Setup
Rate & Tour Setup
Cancellation & Modification Policies
Editing Rates
Availability
See all 13 articles
Car Hire and Non-Bookable Listings
3
Business Listings
Car Hire Listings
Campaigns & Packages
Agents & Affiliates
For Booking Centres wishing to set up Affiliates
2
Affiliates Setup
Affiliate Booking Engine (ABE)
For Affiliates of Book Australia
2
Affiliate Booking Engine [ABE]
Making & Viewing Reservations
For Affiliates of Bookeasy Booking Centres
3
Overview - Affiliate Booking Engine
Affiliates - Making and Viewing Bookings
Resetting Passwords for Affiliates
Booking Centres - Point of Sale & Gift Vouchers
Point of Sale
8
Administration
Making the Sale
Returns & Refunds
Existing Sales
Stock Management
See all 8 articles
Point of Sale - Additional Functionality
2
Food & Beverage Management
POS - Activities Management
Gift Vouchers
4
Set Up & Administration
Staff Console Sales & Redemptions - POS Clients
Staff Console Sales & Redemptions - non POS clients
Booking Cancellations and Refunds
Booking Centres - Operator Administration
Operator Administration
4
Adding/Linking New Operators
Resetting Passwords for Operators
Operator Booking Engine
Operator Commission Management
Channel Managers and Partner Connections
3
Channel Management Mapping
Partner Connections [Tours]
FareHarbor FAQs
Booking Centres - Finance
Day to Day Operations & Reconciliations
2
Reconciling Payments
Exceptions Reports
Operator Returns & Remittances
2
New Returns
Editing Existing Returns
STP - Secure Travel Payments Gateway
1
Secure Travel Payments - Reports
Booking Centres - Administration & Reporting
Administration Settings
7
Global Administration Settings
Itinerary & Email Setup
Locations and Master Lists
Attributes
Pairing Integrated Terminals
See all 7 articles
Booking Fees, ATDW Imports, User Access & Policies
4
Booking Fees
Staff Access & User Permissions
Cancellation & Modification Policies
Bulk Messaging
Reporting
1
Report Builder
MYOB Integration
5
Purpose of the MYOB Integration
MYOB Integration Setup - Returns Export
MYOB Integration Setup - Payment History Export
MYOB Integration - Exporting Sales
MYOB Integration - Export Returns
Booking Centres - Additional Functionality
Promotions
5
Promotions - Set Up & Functionality
Promotions - Bookings Management
Promotions - Finance
Promotions - FAQs
Trip Planner
Promotions - Discount Vouchers
4
Discount Voucher Promotions - Setup
Discount Voucher Promotions - Making Bookings
Discount Voucher Promotions - Booking Management
Discount Voucher Promotions - Cancellations and Refunds
Packages & Campaigns
2
Packages
Campaigns
Reviews
2
Reviews - Set Up & Functionality
Reviews - Managment
Bonds
1
Bonds
Calendar [Self Managed Assets only]
1
Calendar (Self Managed Accommodation Assets Only)
Messaging
1
Bulk Messaging
Booking Centres - Webinars & Bookeasy Newsletters
Bookeasy Webinars
10
Gift Vouchers - May 2023
Operator Configurable Policies
Guest Self Service - May 2022
Rezdy Connections [for Operators] - February 2022
Report Builder - December 2021
See all 10 articles
Bookeasy Connect Newsletter
1
Bookeasy Connect
Incident Reports
8
Incident Report - 01/02/2019
Scheduled Maintenance - 10/12/2018
Scheduled Maintenance - 28/11/2018
Incident Report 03/10/2018
Incident Report - 19/09/2018
See all 8 articles
Notifications
4
New Changes to Google Maps API
Bookings not saving to return
New Activities Search Page!
Clearing your Cache - Bookeasy
Booking Centres - Software Releases
2024 Software Releases
12
Bookeasy Software Release 18/12/2024
Bookeasy Software Release 04/12/2024
Bookeasy Software Release 13/11/2024
Bookeasy Software Release 23/10/2024
Bookeasy Software Release 14/10/2024
See all 12 articles
2023 Software Release
10
Bookeasy Software Release 12/12/2023
Bookeasy Software Release 21/11/2023
Bookeasy Software Release 03/10/2023
Bookeasy Software Release 20/09/2023
Bookeasy Software Release 19/06/2023
See all 10 articles
2022 Software Releases
12
Bookeasy Software Release 19/12/2022
Bookeasy Software Release 14/11/2022
Bookeasy Software Release 07/09/2022
Bookeasy Software Release 16/08/2022
Bookeasy Software Release 03/08/2022
See all 12 articles
2021 Software Releases
18
Bookeasy Software Release 29/11/2021
Bookeasy Software Release 26/10/2021
Bookeasy Software Release 29/09/2021
Bookeasy Software Release 15/09/2021
Bookeasy Software Release 25/08/2021
See all 18 articles
2020 Software Releases
19
Bookeasy Software Release 15/12/2020
Bookeasy Software Release 25/11/2020
Bookeasy Software Release 17/11/2020
Bookeasy Software Release 10/11/2020
Bookeasy Software Release 28/10/2020
See all 19 articles
2019 Software Releases
24
Bookeasy Software Release - 25/11/2019
Bookeasy Software Release - 11/11/2019
Bookeasy Software Release - 23/10/2019
Bookeasy Software Release - 15/10/2019
Bookeasy Software Release - 23/09/2019
See all 24 articles
2018 Software Releases
29
Bookeasy Software Release - 17/12/2018
Bookeasy Development Release 28/11/2018
Bookeasy Development Release - 14/11/2018
Bookeasy Development Release - 31/10/2018
Bookeasy Development Release - 17/10/2018
See all 29 articles
2017/2016 Software Releases
48
Bookeasy Development Release - 20/12/2017
Bookeasy Development Release 30/11/2017
Bookeasy Development Release 15/11/2017
Bookeasy Development Release 01/11/2017
Bookeasy Development Release 18/10/2017
See all 48 articles