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Knowledge base
Booking Centres
Make Bookings
6
Bookeasy Distribution Network (BDN)
How to make a Referral Booking
How to make a Quote
How to make a Reserved (Unconfirmed) Booking
Add Other Booking
See all 6 articles
Manage Reservations
11
Reservation Search
Flagging Bookings for Follow Up
Reservations Email History Search
Adding Customer Booking Notes
Adding Internal Guest Notes
See all 11 articles
Retail
6
Point of Sale (POS) - Overview
Administration - Point of Sale (POS)
Making the Sale - Point of Sale (POS)
Existing Sales - Point of Sale (POS)
Stock Management - Point of Sale (POS)
See all 6 articles
Promotions
2
Setup - Promotions
Overview - Promotions
Packages
1
Packages Help Guide: Creating and Booking Packages
Campaigns
2
Campaign Product Management for Operators
Campaign Manager
Financials
12
Operator Commission Invoice and Remittance Advice Enhancements - January 2018
How to Record A Payment
Trust Monies on Hand Report
Payment History
Printing Payments Today?
See all 12 articles
Operators
15
How to add or link an operator to your Bookeasy Tourism Centre console
Operator Commissions Management Platform
How can a linked Operator give our Staff Console access to their Operator Console?
Update Operator Username and Password
Operator Commissions Management Platform
See all 15 articles
Product Reviews
1
Reviews
Run Operator Returns
1
Run an Operator Return
Manage Operator Returns
1
Operator Commission Invoice and Remittance Advice Enhancements - January 2018
Administration
18
A Guide to Booking Fees
Itinerary Setup
How to Setup a new Staff Member
A Guide to your Tourism Centre Cancellation Policy
Functionality - Auto Cancel Unpaid, Online Bookings
See all 18 articles
Extras
1
How To Export Client Details
Reporting
2
Channel Manager Report
Report Builder
Terms and Conditions
0
beTouch
1
Setting up an iPad for beTouch
Accommodation Operators
Management - Rooms & Rates
6
How To Check your Minimum Night Stay
How To Edit/Update Rates
How To Set Minimum Nights
How to Create Rooms
Property and Room Setup
See all 6 articles
Management - Specials
1
How To Create Specials
Management - Availability
3
Block All Rooms Today
Editing Availability - Self-Managed Accommodation
Channel Manager Mapping
Management - Reservations
2
How to confirm a booking
Booking and Manifests
Marketing Tools
8
How can I give a linked Tourism Centre access to our Bookeasy Operator Console?
Booking Questions
Customer Reviews
Joining the Bookeasy Distribution Network
Campaigns and Packages
See all 8 articles
Setup - Operator Details
3
beRooms - Starter Kit - Setup Your Accommodation Business
beRooms - Starter Kit - Setup Your Self Managed Accommodation Business
beRooms - Starter Kit - Setup Your Accommodation If Using A Channel Manager
Setup - Images
1
Images
Tour & Activity Operators
Daily Management - Daily Rates
0
Daily Management - Reservations
1
Booking and Manifests
Daily Management - Availability
1
Editing Availability - Self Managed Tours
Marketing Tools
6
How can I give a linked Tourism Centre access to our Bookeasy Operator Console?
Customer Reviews
Joining the Bookeasy Distribution Network
Booking Questions
Campaigns and Packages
See all 6 articles
Setup - Operator Details
1
beTours - Starter Kit - Setup Your Tour Business
Setup - Tours/Tickets
5
All Day Tour Occurance
Tour and Rate Setup
Editing Rates
Partner Connections
Extend Tour Date Range
Setup - Pickup Routes
0
Setup - Rate Types
0
Setup - Images
1
Images
Event Operators
Daily Management - Daily Rates
0
Daily Management - Reservations
0
Daily Management - Availability
0
Daily Management - Ticket Scanner
0
Marketing Tools
6
How can I give a linked Tourism Centre access to our Bookeasy Operator Console?
Customer Reviews
Joining the Bookeasy Distribution Network
Booking Questions
Campaigns and Packages
See all 6 articles
Setup - Operator Details
0
Setup - Tickets
1
beEvents - Starter Kit - Setup Your Event Business
Setup - Rate Types
0
Setup - Upload Images
1
Images
Agents & Affiliates
Setup
3
How to Create Affiliates
Affiliate Booking Engine (ABE)
Adding Tracking Tags to Your Affiliate Booking Engine
Bookings
1
Managing Affiliate Bookings
Best Practices - Affiliate Booking Engine (ABE)
3
Overview - Affiliate Booking Engine
Top Tips to Maximise Booking Conversion using the Affiliate Booking Engine
The Affiliate Booking Engine Adoption Process
Communications
2020 Software Releases
4
Software Release 02/03/2020
Bookeasy Software Release - 29/01/2020
Bookeasy Software Release - 19/02/2020
Software Release 18/03/2020
Incident Reports
5
Incident Report - 01/02/2019
Scheduled Maintenance - 10/12/2018
Scheduled Maintenance - 28/11/2018
Incident Report 03/10/2018
Incident Report - 19/09/2018
Notifications
3
New Changes to Google Maps API
Bookings not saving to return
New Activities Search Page!
Bookeasy Connect Newsletter
1
Bookeasy Connect
beSpotlight Awards
2
About the beSpotlight Awards
Winners of the beSpotlight Awards
2019 Software Releases
24
Bookeasy Software Release - 25/11/2019
Bookeasy Software Release - 11/11/2019
Bookeasy Software Release - 23/10/2019
Bookeasy Software Release - 15/10/2019
Bookeasy Software Release - 23/09/2019
See all 24 articles
2018 Software Releases
29
Bookeasy Software Release - 17/12/2018
Bookeasy Development Release 28/11/2018
Bookeasy Development Release - 14/11/2018
Bookeasy Development Release - 31/10/2018
Bookeasy Development Release - 17/10/2018
See all 29 articles
2017/2016 Software Releases
48
Bookeasy Development Release - 20/12/2017
Bookeasy Development Release 30/11/2017
Bookeasy Development Release 15/11/2017
Bookeasy Development Release 01/11/2017
Bookeasy Development Release 18/10/2017
See all 48 articles
Technical Support
Technical
4
Web Browser Support
How can I Bookmark a page?
Clearing your Cache - Bookeasy
System Requirements
Partner Integrations
Accommodation Channel Management
2
Understanding Channel Managers
Channel Manager Mapping
Partner Connection - Rezdy
5
Overview
Rezdy Connection Process
Rezdy FAQs
Rezdy - Complete Guide
Rezdy Connection Refresh
Partner Connection - Livn
6
Overview
Livn Connection Process
Livn FAQs
Livn Mandatory fields for Bookings - Name, Email and Phone Number
Livn - Complete Guide
See all 6 articles
Partner Connection - YesBookit
5
Overview
YesBookit Connection Process
YesBookit FAQs
YesBookit - Complete Guide
YesBookit Connection Refresh
Partner Connections - FareHarbor
3
Overview
FareHarbor Connection Process
FareHarbor FAQs
Payment Gateways
3
A Guide to Setting up SecurePay
Obtaining an Internet Merchant Account
A Guide to Setting Up Bookeasy Using the Payment Express "PxPost" Payment Gateway
Integrated Website's
0
MYOB
5
Purpose of the MYOB Integration
MYOB Integration Setup - Returns Export
MYOB Integration Setup - Payment History Export
MYOB Integration - Exporting Sales
MYOB Integration - Export Returns
Self Help Series
Self Help Guides for Booking Centre Staff
4
Back to Basics
Operator Administration
Finance
Report Builder
Self Help Guides for Operators
7
Accommodation - Using a Channel Manager
Accommodation - Self Managed
Accommodation - Using YesBookit
Tours - Self Managed
Tours - Partner Connected
See all 7 articles
Additional Functionality
5
Packages
Campaigns
Promotions
Point of Sale
Reviews
Recent Webinars
3
Partner Connections - Rezdy & Livn
Promotions
Affiliate Booking Engine
Bookeasy Training Options
5
Bookeasy Training Overview
Online Self-help
Fundamentals Training Series
Masterclass Series
Development Workshops