Bookeasy Software Release 10/03/2026
March 2026 Release | Released 11 March 2026
Overview
Bookeasy has deployed the below upgrades into its live environment. The notes below include additional detail to help your support team answer customer questions and identify impacted configurations. If you'd like to know more about any of the features or functionalities outlined, please reach out to our Support Team
Improvements: Payment Gateway Modernisation
Bookeasy is modernising how payments are handled across the platform. The programme is moving to hosted frame checkout and 3D Secure authentication to reduce checkout friction for guests, strengthen fraud protection for operators, and reduce PCI compliance scope. This work spans multiple releases and continues to progress this sprint.
Centralised gateway management
As part of the gateway modernisation programme, payment gateway configuration is now managed centrally by the Bookeasy team. This ensures all gateway settings are validated and applied consistently across the platform, reducing the risk of configuration errors that can affect payment processing.
Automated protection against gift voucher card fraud
Following a card-washing attack targeting online gift voucher purchases in February, automated detection and containment is now in place. If a gift voucher product is identified as being used in a carding attack, it is
automatically disabled for online sale and the support team is alerted immediately.
Booking & Payment Management
$0 payments can now be auto-reconciled in one action
Finance staff no longer need to step through void payments one by one. On the Payments Today page, clicking Reconcile
automatically processes all $0 payments in a single action. A new “Exclude Void Payments” filter lets you hide them from your view entirely, keeping focus on payments that require manual attention.
Improvements to booking amendments
A number of issues affecting bookings amended through the Guest Portal have been resolved, ensuring rate types and booking details are retained correctly throughout the alteration workflow.
Payment visibility improvements
Enhancements to how payment records are displayed ensure transactions are accurately reflected across Payments Today and itinerary views.
Console & Experience
Mobile booking experience improvements
An issue affecting guests selecting dates on mobile devices has been resolved across the Accessible Accommodation and Wikicamps booking widgets.
Console accessibility improvements
Icon colours and header contrast across the Enterprise and Destinations consoles have been updated to improve accessibility and align with the 2026 Bookeasy brand refresh.
Coming Soon
Payment Gateway Frame & 3D Secure Enhancements
We will be rolling out updated hosted frame integrations and optional 3D Secure authentication over the coming months, starting with Stripe and Cybersource to improve end-to-end security and browser compatibility. These updates are designed to strengthen data isolation and reduce fraud exposure without changing the guest checkout experience.
Support will be able to configure these settings per operator via Gateway settings once the rollout begins.
Both changes will be introduced in phased stages with a pilot window for early testers, followed by wider release.
Availability Management - Plus module
Staff will be required to enter a closure reason before saving any availability change. A new Closure and Availability Report will be accessible from the reporting menu, filterable by park, location, date range, and staff member, with CSV and Excel export. The Room Availabilities Audit will also be extended with Location and Updated Date filters. Bulk unit closure and
archive sites capabilities are in active development and coming in a future release.
Enterprise Marketplace Distribution - Plus module
Role-based access controls for Marketplace Booking Reports and Marketplace Distribution Settings are coming. Administrators will be able to grant or restrict access per user for more precise control over who can view distribution data and manage marketplace distribution settings.