Software Release 26/10/2021

Bookeasy deployed the below changes into the live production system overnight. Should you require further information in regards to any of the below features, please reach out to our friendly Bookeasy Support team who will be more than happy to help.

Improvements & Bug Fixes:


New Console Upgrade For Travellers Now Includes All Bookings Made

The new Visitor Portal now not only allows guests and travellers to view their Upcoming Bookings bookings in one area but also allows for them to view their Past and Cancelled Bookings too as long as the same email address was used.




The visitor can view or update their contact details and address for each of their bookings.  




Increase pax search filter limit from 45 to 150 [#16913]

We have increased the number of individual pax that can be added to a booking from 45 to 150 internally. Previously, a booking could only have 45 Adults and/or 45 Children when booked internally.



Booking Question Error [#16944]

Previously, when creating a booking question on a Per Pax, Per Night basis, cost adjustments were being calculated incorrectly. They only took the number of pax into account and not the number of nights. These cost adjustments will now display the correct rate to the guests.


Rate Plans in Bookeasy Rooms Can't Be Deleted [#17007]
We have resolved an issue rate plans were not able to be deleted in the operator console. This resulted in operators having to place stop sells on the rate plan.


Forgot Password Function on Bookeasy [#17009]

Due to the strengthening of security, we no longer allowed hyperlinks to provide direct access to an operators console. This made it so the Forgot Password link is no longer valid. We have made a change that now allows for this link to provide access to the Operator Console with a 10-minute time limit. After 10 minutes, the link will take you to the login page but not allow access.


Error making changes to Booking Administration [#17049]

Visitor Centre Staff would encounter an error when attempting to delete/edit any text or fields. This has been resolved and any edits to the Booking Administration page will now save as expected.



Cannot change Daily Rates for tour operators [#17087]

Tour operators not only have the ability to set a pax rate but they are able to edit the tours Daily Rates. Recently, there was an issue discovered where operators were not able to do so. This has been rectified.



Ensure booking information is displayed when the operator is mothershipped by Room & Tour Manager [#16885]

We have resolved an issue wherein rare cases, bookings made via OTAs for Room/Tour Manager Operators would not display any info when viewing an itinerary.



Cannot book packages when Package T&C is set [#17096]

An issue was reported where if a package had their own Terms and Conditions set overriding that Centres T&C’s, that package could not be booked.