This series empowers all staff to positively address enquirers from operators, in addition to giving tools for data quality checks of operator consoles. All staff should view these help guides on a regular basis.
Modules
Joining the Bookeasy Network
Do you want to increase your bookings reach? These steps will allow your product to be bookable via all centres that use Bookeasy
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Property and Rate Setup
Your property, rooms and rates must be set up in Bookeasy prior to mapping to your channel manager. Once completed, your channel manager takes over rates, availability and stop sells.
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Channel Manager Mapping
Ready to map to your channel manager? These steps will start with a review of your listing, prior to a generic guide on where to look in your channel manager
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Images
An image speaks a thousand words. Dynamic, friendly images on your listing will encourage more bookings. It even helps the booking staff sell your business within their centre
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Booking Questions
You may set up questions asked during the bookings process - both online, and for bookings via booking centre staff
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Specials
You may set up specials on any, or all, of your room types. Percentage Discount, Fixed Discount or Pay Stay Deals - they are all included in this series
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Manifests
Manifests are available at any time, to show your check-ins etc on any specific date or date range
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Reviews
Your booking centres may have reviews functionality activated. If so, you are able to add property specific questions to all reviews of your property
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Campaigns and Packages
If your booking centre has these activated, you have to ability to provide public or private rates and inventory.