This series empowers all staff to positively address enquirers from operators, in addition to giving tools for data quality checks of operator consoles. All staff should view these help guides on a regular basis.


Modules

Channel Management Mapping Tips and Hints

Operator Product Setup, Update Rates and Availability

Booking Questions

Specials

Linking Operators

Operator Booking Engine

Operator Commissions Management Platform

Partner Connections


Channel Management Mapping Tips and Hints

  • Which Channel Managers map to Bookeasy?
  • What do Channel Managers map?
  • Time Stamps in Bookeasy
  • Real-time example of a Channel Manager


Help Guide



Video Tutorial



Operator Product Setup, Update Rates and Availability

  • Logging in to an operator console
  • Setting up rooms
  • Setting up tours
  • Rates setup and editing
  • Editing availability


Help Guide



Video Tutorial



Booking Questions


Help Guide



Video Tutorial



Specials


Help Guide



Linking Operators

  • Searching Bookeasy databases
  • Linking an existing operator
  • Setting up a new operator
  • Motherships and duplicate listings
  • Delinking an operator


Help Guide



Video Tutorial



Operator Booking Engine

  • What is the OBE?
  • Activation/Setup
  • Reservation Tracking


Help Guide



Video Tutorial



Operator Commissions Management Platform

  • Global operator commission settings
  • Overriding commission levels by booking source
  • Overriding commission levels by operator


Help Guide



Partner Connections

  • Which Partner Connections map to Bookeasy?
  • Rezdy
  • livn


Help Guide