This series empowers all staff to positively address enquirers from operators, in addition to giving tools for data quality checks of operator consoles. All staff should view these help guides on a regular basis.


Modules

Channel Management Mapping Tips and Hints

Operator Product Setup, Update Rates and Availability

Booking Restrictions

Booking Questions

Specials

Bonds

Linking Operators

Operator Booking Engine

Operator Commissions Management Platform

Rezdy and livn Connections



Channel Management Mapping Tips and Hints

  • Which Channel Managers map to Bookeasy?
  • What do Channel Managers map?
  • Time Stamps in Bookeasy
  • Real-time example of a Channel Manager



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Operator Product Setup, Update Rates and Availability

  • Logging in to an operator console
  • Setting up rooms
  • Setting up tours
  • Rates setup and editing
  • Editing availability



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Booking Restrictions

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Booking Questions


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Specials


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Bonds


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Linking Operators

  • Searching Bookeasy databases
  • Linking an existing operator
  • Setting up a new operator
  • Motherships and duplicate listings
  • Delinking an operator



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Operator Booking Engine

  • What is the OBE?
  • Activation/Setup
  • Reservation Tracking



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Operator Commission Management Platform

  • Global operator commission settings
  • Overriding commission levels by booking source
  • Overriding commission levels by operator


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Partner Connections

  • Which Partner Connections map to Bookeasy?
  • Rezdy
  • LIVN
  • FareHarbor

Please visit the dedicated Rezdy help page for detailed and additional information.

Please visit the dedicated livn help page for detailed and additional  information.

Please visit the dedicated FareHarbor help page for detailed and additional  information.


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