This series empowers all staff to positively address enquirers from operators, in addition to giving tools for data quality checks of operator consoles. All staff should view these help guides on a regular basis.
Modules
Channel Management Mapping Tips and Hints
Operator Product Setup, Update Rates and Availability
Operator Commissions Management Platform
Channel Management Mapping Tips and Hints
- Which Channel Managers map to Bookeasy?
- What do Channel Managers map?
- Time Stamps in Bookeasy
- Real-time example of a Channel Manager
Help Guide
Video Tutorial
Operator Product Setup, Update Rates and Availability
- Logging in to an operator console
- Setting up rooms
- Setting up tours
- Rates setup and editing
- Editing availability
Help Guide
Video Tutorial
Booking Questions
Help Guide
Video Tutorial
Specials
Help Guide
Linking Operators
- Searching Bookeasy databases
- Linking an existing operator
- Setting up a new operator
- Motherships and duplicate listings
- Delinking an operator
Help Guide
Video Tutorial
Operator Booking Engine
- What is the OBE?
- Activation/Setup
- Reservation Tracking
Help Guide
Video Tutorial
Operator Commissions Management Platform
- Global operator commission settings
- Overriding commission levels by booking source
- Overriding commission levels by operator
Help Guide
Partner Connections
- Which Partner Connections map to Bookeasy?
- Rezdy
- livn
Help Guide