This series highlights areas where you can explore extra opportunities to engage your customers.


Modules

Packages

Campaigns

Promotions - Set Up and Functionality

Promotions - Booking Process and Reporting

Promotions - Finance

Reviews - Set Up and Functionality

Reviews - Management


Packages

  • Packages vs Campaigns
  • Setting up a package
  • Setting up rooms
  • Booking a package internally
  • Identifying/reporting package bookings


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Campaigns

  • Campaigns vs Packages
  • Setting up a campaign
  • Editing/viewing campaigns
  • Booking a campaign internally
  • Identifying/reporting campaign bookings
  • Running a return on registration fees


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Promotions - Set Up and Functionality

  • What is a promotion?
  • New promotions setup
  • Promotions settings


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Promotions - Booking Process and Reporting

  • Booking promotions internally
  • Itinerary display
  • Reporting/Searching


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Promotions - Finance

  • New Returns
  • Filtering Returns
  • Centre Margin Discounts
  • Operator Provided Discounts
  • Operator Remittances



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Reviews - Set Up and Functionality

  • Administration Settings
  • Setting up review templates
  • Operators - Additional Questions



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Reviews - Management

  • Retrieving Reviews
  • Approval/Rejection
  • Operator's View
  • Replies


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