Bookeasy has a deep commitment to ensuring both clients and tourism suppliers are up-skilled and confident with using Bookeasy.
Our training options are focused on proactively helping clients ensure best business practices and increase sales.
The self help model allows the staff to move at their own pace and choose the modules relevant to your business needs. Staff can choose from video tutorials or written help guides.
Features and Benefits
Staff can move at their own pace.
No restriction of time or venue.
All staff at the same level of knowledge at conclusion of training.
Overall inclusiveness of content.
No cost to client
Available to all staff 24/7
Staff can schedule time according to individual needs.
- Organisations with a recent change of staff or staff requiring a refresher
- Organisations who have identified a need to return to basics and adopt best business practices
- Organisations with a high staff and booking turnover
Best business practices in sales. Ability to upsell, and meet the customers’ specific needs
Best business practices in customer service. Quick approach to managing reservations, processing payments and cancellations, and problem solving
Daily Reconciliation systems in place, including error correcting
Best business practices in point of sales. Includes customer facing enquiries and sales, and stock management and handling
Quality Assurance checks of all supplier listings, including channel mapping and partner connections
Provision of supplier support; less need to contact Bookeasy Support
Increase of bookings, avoidance of non-inventory bookings, accuracy of reservation management
Competency of Point of Sale processes and reporting
Able to access help - online, help documentation, support
Assumptions and Dependencies
Finance Processes in place
Gateway set up
Competency based assessment with each module
Back to Basics
Point of Sale
If the online self-help model is not for you then Bookeasy has a few different online training options. Click here to view our alternative training options.