Software Release 01/05/2024

Bookeasy deployed the below changes into the live production system overnight. Should you require further information in regards to any of the below features, please reach out to our friendly Bookeasy Support team who will be more than happy to help.


New Functionality:


Channel Manager Access Keys


Applies to accommodation providers ONLY, who connect to a channel manager.


Accommodation providers who connect their Bookeasy console to a channel manager will no longer need to provide their Bookeasy username and password to the channel manager.


In addition to providing better security, changing the operator password will not break the channel manager connection.


The connection will now be via Channel Manager Access Credentials, located in the left hand menu of the operator console.


The operator will choose their channel manager from the drop down list, and their unique Channel Manager Access Credentials are generated.

These credentials are then pasted into the Username and Password fields in their channel manager.


NOTE:  No action is required for existing operators, as the Channel Manager Access Credentials have already been applied.


CLICK HERE to view help the documentation.



Upgraded Functionality:


MFA - Multi Factor Authentication


Stage 2 MFA has now been released to all users.


When a staff member sets up a new user profile, if the username entered is already in use by another person, Bookeasy will provide username suggestions.



Bug Fixes:


Promotional Discounts duplicating online [20970]

Resolved an issue where promotional discounts were duplicating when multiple rooms were added in one process in the shopping cart online.


Failed Bulk Refunds showing as complete [21029]

If a user processed multiple refunds via the Refunds Queue, errors in the process were showing as completed.  This issue has been resolved.


Online Modifications due a refund showing an error message [21039]

Resolved an issue where a guest modified a booking online and due a refund, was showing an error message in the refund queue.


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